Within any community, organisation or centre, there will be a number of people who should be involved in setting up a network. They are the people who may need to change their attitudes, evolve new ways of working along the 'approach' dimension of our matrix about change In no special order these roles are:

• Average citizens
• Community leaders /social entrepreneurs
• Non-profit/voluntary sector
• Activists
• Local government/council staff or elected officials
• Local industry/business leaders
• Local community networkers and tech volunteers
• Local school officials
• Local college or university officials
• Local library staff
• E-commerce/small business
• Local health centre staff
• Local job developer / employment and training workers
• Regional/county officials
• National policy officials
• Community-of-interest and intermediary organizations

The roles outlined above are the potential 'stakeholders' who will play a greater of lesser part in the success of an initiative.

Our routemap shows a number of techniques which can be used to:

• Bring these roles together
• Establish a common "picture of the future" for the connected community
• Create shared plans for how to achieve this
• Co-ordinate the actions needed.

It will be necessary to work separately with these interests and undertake a range of research and development work. However, group activities like workshops are both cost effective and help build trust, shared commitment and understanding.

One additional role is crucial - that of the 'process manager' who co-ordinates activities and drives the programme forward.