Within any community, organisation or centre, there will be a number of people who should be involved in setting up a network. They are the people who may need to change their attitudes, evolve new ways of working along the 'approach' dimension of our matrix. In no special order these roles are:

• Average citizens
• Community leaders /social entrepreneurs
• Non-profit/voluntary sector
• Activists
• Local government/council staff or elected officials
• Local industry/business leaders
• Local community networkers and tech volunteers
• Local school officials
• Local college or university officials
• Local library staff
• E-commerce/small business
• Local health centre staff
• Local job developer / employment and training workers
• Regional/county officials
• National policy officials
• Community-of-interest and intermediary organizations

The roles outlined above are the potential 'stakeholders' who will play a greater of lesser part in the success of an initiative.

Our routemap shows a number of techniques which can be used to:

• Bring these roles together
• Establish a common "picture of the future" for the connected community
• Create shared plans for how to achieve this
• Co-ordinate the actions needed.

It will be necessary to work separately with these interests and undertake a range of research and development work. However, group activities like workshops are both cost effective and help build trust, shared commitment and understanding.

One additional role is crucial - that of the 'process manager' who co-ordinates activities and drives the programme forward.

Toolbox | Trap | Process | Interests | Tools | Networks