What's the story?
This report and guide offers a 'health warning'
to those promoting the use of the Internet in social
housing - and aims to provide help for those planning
new developments.
-
Few housing associations and residents see technology
as a priority.
-
Attempts to introduce new technology are likely
to fail unless users are involved in designing systems.
-
New technologies should not at this stage replace
existing services.
-
We offer some prototype tools to help involve users
and plan effective services, and suggest 'communities
of practice' for those developing projects to share
experience.
There is pressure from government and commerce for
people to use the Net for public services, entertainment,
learning, shopping and a host of other activities. Enthusiasts
argue that the Net is also an essential tool for non-profit
organisations and community activists - as important
as the phone, and rapidly replacing fax. Those who don't
have access to the Net could be at a severe disadvantage.
More about What's the story
>
|
Main Guide sections
|
