Key ideas

In order to help crystallise issues in this guide, we have developed some propositions as points for discussion and reflection among practitioners. These include:

  • Communities are networks. Systems should reflect this.

  • Technology is not a substitute. You need a mix of media.

  • Technology is not enough to get connected.

  • It all takes time - even with the Net.

  • One-way service delivery isn't a compelling reason for connection.

  • The Net won't make insensitive organisations people-friendly.

  • In making things happen, people are usually the problem and the solution.

  • Different Net tools yield different Net benefits.

  • Tomorrow is likely to be personal and mobile.

  • Smart homes, media homes, dumb homes.

  • 'Why bother' depends upon the context and what's already available.

  • Real access to Net benefits involves ownership and control.

  • The only way to find what works online is to try it.

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Main Guide sections

Introduction
What's the story
Why bother with the Internet
What development's are likely by2007?
Key Ideas
What's likely to work where?
The main Internet benefits and tools
Framework for planning
Possible ICT projects
Workshop game and planning tools
Resources